I was told to contact the hotel for a full refund that had been agreed upon. I sent them the correspondence and they lied. Avoid this hotel.
Domm4週間前
少々お待ちください…
★★★·Gili Trawangan·5.1
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そのまま書いてもOK — 「20日ごろ、3泊」
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Ilalang House offers air‑conditioned rooms with private bathrooms, balconies, terraces, work desks, soundproofing and complimentary toiletries. Guests enjoy a year‑round outdoor pool, free public Wi‑Fi, on‑site private parking, and a rooftop terrace. Situated under 1 km from North East Beach and Turtle Conservation, it lies a 9‑minute walk to the harbour and 16 minutes to Sunset Point, ideal for scuba diving and surfing enthusiasts.
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宿泊者による項目別の評価。
I was told to contact the hotel for a full refund that had been agreed upon. I sent them the correspondence and they lied. Avoid this hotel.
Domm·4週間前
Nothing good – everything was very dirty, the air conditioning didn’t work so we didn’t stay, we were there less than 30 minutes and left, and they haven’t refunded us.
Claudio·4週間前
People don’t stay there; the washrooms are very dirty and they don’t even provide a water bottle.
Aakash·1か月前
I absolutely didn’t like anything – it was the worst hotel I’ve ever seen. The hotel was catastrophic with moisture stains everywhere, dirty walls, and a bad smell. The bed was uncomfortable and the room smelled bad. The bathroom was a nightmare: there was no hot water. Even though all the rooms looked empty, we were placed on the top floor. We also heard noise all night, especially because locals lived in the hotel. I definitely do not recommend this hotel. The experience was very disappointing.
Djerrah·2か月前
The staff were super friendly, helpful and always listened to guests' wishes; we even celebrated with them without any trouble. They offered useful tips for every question and concern. However, the entire building was in a disastrous state: the pool was 1.2 deep and so black that the bottom was invisible. Some doors wouldn’t close properly and sometimes there was no key at all. The equipment varied wildly from room to room – one had a fridge, another didn’t. The sheets were washed but still spotted. Spider webs were everywhere, the toilet didn’t work or was leaking. We switched to the CJS bungalow, which turned out to be exactly the same. Still, for three days it was tolerable.
Andreas·2か月前