Four Points by Sheraton Hangzhou, Binjiang

“Quite relaxing”

The rooms are good. The bathrooms feel a bit old.

Winfred·2週間前

“The hotel needs maintenances but it’s fair enough for the price-you get what you paid for. Comfy bed, simple breakfast,”

The location was convenient for my trip because I needed to visit a nearby community. The local area is handy enough for grocery shopping and eating out. The AC doesn’t work well; I was staying in October and woke up at midnight feeling sweaty and breathless. An unpleasant smell from the drainage appeared from time to time. The interior design is a bit scary: dark corridors with mirrors everywhere; the side boards resemble a Chinese coffin in both colour and shape. The breakfast staff were a bit rude—I asked for a teapot and was told there is a kettle in my room, which was not a communication issue as I speak Chinese.

Linhao·3週間前

“It wad good overall but the duty manager of hotel has to be check and ask First about check in and c”

Overall it was okay, but the issue I faced during my extended two‑day stay—though I’d let the property know a week earlier—was that on 12th April when I arrived from Shanghai I couldn’t get into my room. At reception they said it was your last day, yet I’d already informed them and the luggage was still there; they should have asked whether I wanted to check out before locking the room. Because the manager didn’t respond to my extension request a week ago, I had to deal with this problem.

Zain·7か月前

“Not happy”

The location and room size were fine, but the breakfast fell short of what one expects from a Marriott brand.

Sanjay·7か月前

The place is in a good spot and the room is spacious, but the breakfast spread and service fell short of what Marriott usually offers.

Sanjay·8か月前