Extended Stay America Suites - Cleveland - Brooklyn

“Did me right, 0 complaints.”

The room was clean and met my expectations, with a hot shower and an average hotel bed and bedding. I didn’t spot any bugs, which was the biggest win for me. For the price, I’d definitely stay again. I can’t really find a single complaint about the location or price; it isn’t a 5‑star hotel, but it’s a clean place to sleep for a reasonable price, and it checked all the right boxes.

Kurtz·2か月前

Maybe a few more pillows and towels would help. Outside of that, a small update like new carpet or fresh paint would be nice, and a mild air freshener could do the trick. Overall, it wasn’t a bad stay and everything went well.

Cyrille·3か月前

“Nice and helpful staff but rooms were not up to standards.”

We reserved 2 rooms for 3 nights. The rooms were close enough together as requested. We rented 2 rooms one room was nice the other was not, it looked and smelled like someone had been smoking and living in there. tThey did give us another room but the ceiling was peeling and the bed cover had dirt on it. They gave us a "clean" bed cover but it also looked like it had dried up residue from who knows. We requested to cancel the next 2 nights of our stay. They didn't even argue

Barbara·3か月前

I had the worst experience with the front desk worker; her name is Nikki.

Kamauri·3か月前

We ran into a problem with our reservation, but they fixed it and gave us an upgrade.

Ingrid·3か月前