The location is excellent, right in front of the Caldera, and the panoramic view is truly amazing—one of the highlights of our stay. The breakfast is also excellent, with the option to serve it outside while enjoying that wonderful view. The bed is comfortable, the room is quiet, and the environment is very pleasant for rest—a lovely experience in Santorini! The owners and staff are very helpful, attentive, and polite, which deserves mention. However, we had a few issues. Initially, the pool was not very clean: there was some green slime and the water was cold. We complained the next day and the staff promptly fixed both the cleanliness and the temperature. The towels and robes were also quite worn, which we felt was inconsistent with the quality and price of the stay. Another important point is that the master suite description should clearly state that it does not have direct access to the bathtub, as you need to go up a flight of stairs. This can affect expectations for those booking. We also felt a lack of better control over access to the outdoor area. There should be signs indicating that it is a private area for guests. One afternoon we saw a couple who were not staying at the hotel taking photos in the area. Since the main selling point is the panoramic view, more control would help preserve the privacy of paying guests. Overall, the view and location are truly amazing, and the value is worth it. Removing these points, we expected a bit more “wow” for the price of the suite. These details could be improved to make the experience truly exceptional and live up to the hotel’s promise.
Gabriel·2 maanden geleden