Shinjuku Washington Hotel

“Location great, rooms underwhelming”

This hotel connects via basement to the train station. On-site there are convenient stores, a drug store, and restaurants which is very handy. For the price we paid, the rooms were not great. We booked 2 x rooms for our travel party, our bathroom was dirty with hair (clearly not ours) on the bathroom floor and shower walls. There was also drink splatter on a wall in the room which hadn't been cleaned. The 2nd room, there was a mark on the sheet (seemed like bodily fluid stain) and stains on the towels. The rooms run hot with the air conditioning centrally located and the only way to cool them down is to hire a portable air conditioner at an extra cost however this does very little to adjust the temperature as the unit creates heat out the back with nowhere for that heat to escape other than back into the room. In short, location was good but felt the rooms for the price were quite underwhelming

Micheal·5 dagen geleden

“Good but weak for a Hotel”

Clean and efficient. Staff service is lacking and the use of computer terminals were difficult with uncaring staff

Marc·5 dagen geleden

“Alot of conveniences and amenities wish location was nearer to train station”

stayed for 5 nites. lucky room size was good for 2 persons, twin beds and bedding were comfortable. hotel provides all essential toiletries and more (pyjamas/facial mask/bath powder etc). Nice aromatic Drip coffee and green tea provided but wish they provided black tea. hotel linked by underground passage to Shinjuku station but it is at least 10 mins walk. from 19F room window can see partially the nightly lightshow at metropolitan govt building, Sufficient number of restaurants in building basement offering lunch/dinners including 2 convenient stores Familymart and Lawson. hotel offer free luggage storage if you have reservations. we stored our luggage for 4 nites before check in date. after check out free storage at self storage area but limited space and timing. airport limo bus pick up and drop off at hotel - very convenient. bathroom smells bad when we first entered room. After showering and usage smell went away but smell came back occasionally throughout stay. room cleaning only provided on third day however towels were changed on requests

Bee·5 dagen geleden

“Loved it -,quiet & comfortable”

The location is unbeatable—just across the street is a park, the government building’s observation deck sits on the 45th floor, and you can walk to Shinjuku Station in just 10 minutes.

Donald·5 dagen geleden

Like other Japanese accommodations, there isn’t much room to unfold a slightly larger suitcase, but the facilities are very tidy for the price, and while it’s a bit far from Shinjuku Station, it’s still a solid choice for business visits to Tokyo City Hall and Shinjuku Park Tower. The space is just too narrow, but that’s the reality of a mid‑priced hotel.

Park·5 dagen geleden