“Nie polecamy. Dostaliśmy totalnie inny pokój ze wspólną łazienką.”
We booked a three‑bedroom private‑bathroom room for the weekend a month in advance, yet upon arrival we were given a two‑bedroom room with a shared hallway bathroom. After a heated argument about why the room we paid for wasn’t waiting for us, I learned that if something doesn’t suit us we can leave. There was zero tact or any attempt to ease the situation, and no explanation as to why the staff “didn’t have to inform us that the room wouldn’t be assigned.” I felt they were annoyed that we were dissatisfied and didn’t accept the change
RoksanaEen maand geleden