RMaison Luxury Suites Olbia

Everything was perfect! The new room was beautiful, smelled great everywhere, and was spotless. The host was super nice, trustworthy, and answered questions very quickly.

Jasmine·Een maand geleden

The place is good, but there’s no parking and it’s hard to find street access.

Carmine·Een maand geleden

The welcome was excellent, the location great, the room very good. However, the air conditioning didn’t work, the electricity in the room would shut off when you entered, it was hotter inside than outside, and the host’s reply was a fan that wasn’t very cool in the middle of summer.

Maeva·Een maand geleden

The room was very modern and spacious, but the air conditioning didn’t cool much.

Millucci·Een maand geleden

“Unbearable heat in our room and poor service turned our dream Sardinia holiday into a nightmare”

Our Sardinia holiday turned into a nightmare because of this room! You wait a whole year, save money and expect to finally relax, but instead we spent our holiday exhausted because we could barely sleep. We stayed in Room 5 on the second floor (no elevator), where you can already feel the extreme heat while walking upstairs. The room reached 33.5°C at night. The owner claimed this was the outside temperature, although outside was clearly much cooler. The building cooling system simply could not cool our room. After spending the first night sweating, we asked for clean sheets and were refused, being told sheets are not changed for stays up to 6 nights; towels were changed only once in 6 nights. After several discussions, a fan was finally provided on day 4, but it barely helped. We had mosquitoes and even a lizard inside; we were told the lizard was “no big deal” and advised to sleep with the windows open to cool the room, which made the mosquito problem worse. The floor was only vacuumed, not mopped, until we complained. Almost every basic request became a discussion instead of a solution. We asked to change rooms and were basically told if we were unhappy, we could leave. We actually contacted during our stay requesting a refund to move elsewhere, but received no resolution/respond, even around 10 days after reporting it. We couldn't lose the money already paid and book another place last minute in August when availability was extremely limited. Even late checkout from 10:00 to 12:00 was initially refused and accepted only after another discussion. We weren't asking for luxury, just a clean room where we could sleep comfortably and reasonable help when something went wrong. We have photos and videos documenting these conditions. When you barely sleep at night, you are exhausted the next day instead of enjoying the beach and your “holiday

Engin·Een maand geleden