“No one at reception even if it is reception hour”
We showed up during the advertised reception hours, yet nobody was at the front desk. After ringing the bell several times, an older woman who seemed quite unfriendly finally came down. She gestured as if she was tired of us waiting, almost blaming us for the delay. When we asked for help with our heavy suitcase, she flat‑out refused and told us to wait there if we wanted assistance. Her attitude was disappointing and the room was far from soundproof, with chatter from the next room and a noisy street outside making it hard to sleep. Overall, the unwelcoming welcome and lack of basic help made the stay let down.
Yuansen·Een maand geleden