“Just got”
Everything was good, and there were no complaints.
David6 dagen geleden
Een ogenblik…
★★★★·Upminster·7.1
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of typ het gewoon — “rond de 20e, drie nachten”
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The Palms Hotel & Retreat By Palette London Romford in Hornchurch offers comfortable family rooms with private bathrooms, garden views, and modern amenities. The hotel features a restaurant serving British cuisine, a garden, outdoor seating, and picnic spots. Located 23 km from London City Airport, it's near Upminster, Lakeside Shopping Centre, and Bluewater, with free on-site parking and coffee shop.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
Everything was good, and there were no complaints.
David·6 dagen geleden
There was no welcome from the staff, the room wasn’t clean, the bed was uncomfortable, and the noise was unbearable with people banging doors and talking loudly while others slept.
Hilda·6 dagen geleden
I drove six hours after booking and paying in advance, only to find my room was cancelled due to overbooking, no refund, and as a repeat customer this feels like a joke; I’ll never stay or recommend this place again and had to spend a fortune to book elsewhere last minute, so I want my money back.
Kieran·Een week geleden
The room was clean and offered good value, but parking charges were outrageous—£10 for 24 hours added to the room cost and the room keys kept unprogramming themselves, so I had to keep going back to reception for new ones.
Duncan·Een week geleden
Room and bathroom was clean, service response was very poor. There was no remote for AC. Staff response was very poor, we called so many times, no answer of phone. Room was on 1st floor, no lift. Reception team response was very poor
Tariq·Een week geleden