“The Cafe and its facade are the most redeeming quality of this place. The front desk needs proper training.”
The breakfast Buffet at Cafe Elias was really good. The staff in the Cafe are really courteous and attentive. This part of the place looks elegant and opulent. I booked a Deluxe room with single bed but was instead given the standard Room. I protested at the front desk but didn’t get anywhere. The reception needs huge improvement in customer care. The only mirror available in our room is at the CR. We were provided with a 2 hangers yet there is nowhere in the closet where we can hang our clothes. The wirings are still exposed as you walked in the hallway. There are lots of ongoing construction all over the place with no Safety Nets or any form of Safeguard to prevent accidents. The ongoing construction needs to have been covered since it besmirches the supposed beauty of the place
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