“Estafa”
There was nothing good. We agreed with the hotel that check‑in would be between 22:00 and 23:00, but we arrived at 21:15, which we had already informed them, and a man told us that all rooms were full. The app chat told us to call a phone number to report our arrival time, but when I called that number I had no idea who I was talking to, and when I tried to contact the hotel through the chat no one answered. They left us stranded on the street with no solution, and they feel like scammers.
Milagros·Een maand geleden