Forest 101

The hotel sits in a beautiful spot, but many corners were cut. There was no AC, which I only discovered after I booked; I expected AC for $100 USD a night. Hot water was also missing—though it was supposed to be there. A wall unit had an old “temporarily out of order” sign. I asked my girlfriend to go up and have someone from town bring a replacement, which took about 30 minutes to change out. They claimed undersized wiring to the unit, but I checked the unit myself and found that the circuit breaker inside the unit would trip as soon as power was supplied with zero load. It’s bad. The office said it was a fire hazard or that they were lying and just didn’t want to replace it. They gave my girlfriend a bucket and a dipper and told her to heat water in the kettle. What a joke. There are plenty of nice places to stay up in the mountains; I would definitely never stay here again.

Don·6 maanden geleden

“Concern”

The room’s design is great, making it a perfect spot to relax and unwind. However, there was no hot water, and customer service needs improvement—except for Ate Liza, who is very service-oriented and helpful, and the skinny receptionist/cashier. I felt disappointed when I had to follow up four times to get the bonfire lit. Ate Liza said someone would light it around 6 pm, but no one came. At about 6:30 pm, after dinner, I reminded them again, and a crew member said he would light it afterward. After dinner and before returning to the room, I reminded them again, and the chubby receptionist told me that after food delivery in the other room they would go straight to our room to light the bonfire, but still no one came. At 8 pm, I let my husband go up, but I had already sent a message earlier. The place wasn’t busy since the dining area had closed at 6 pm. Employees must know their duties and responsibilities; there’s no need to keep reminding them, especially when the room is booked.

Jean·7 maanden geleden

“Up in the Sky”

The view is stunning and the staff are all approachable. The fireplace is great 😊. The water supply was delayed because the tank wasn’t filled immediately, but they fixed it. The lights were good, though they might add white lights; the electricity feels odd, perhaps due to fluctuations, and the kettle takes some time to boil.

Micah·8 maanden geleden