“Viel Geld, wenig Leistung – enttäuschender Aufenthalt mit erheblichen Mängeln”
The hotel staff were friendly and helpful, and the location was convenient for our trips to London. However, paying almost 900 € for five nights was a complete disappointment! The rooms and corridors were dirty, the sink was damaged and posed a danger, soap was missing, the dishes were filthy, and the sewage smell was extreme. There were also massive nighttime disturbances until 3 a.m., especially uncomfortable with minors. The breakfast mainly consisted of cheap pre‑made items. The online photos and reviews did not match our experience. The management’s response was especially disappointing: despite a detailed complaint, no compensation was offered. Bottom line: terrible value for money. We will never stay here again and would not recommend it.
Jürgen3 dagen geleden