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“Lovely hotel, but staff spoke mostly russian to me, so I couldn’t fully enjoy my stay.”

I loved the hotel’s location, with its beautiful views of the mountains, sea, and beach. The grounds are lovely, the food was delicious, and the hotel is compact and well organised, so everything is within a short walk. The evening show was outstanding—one of the most impressive and professionally produced shows I’ve seen at a hotel in Türkiye. I also appreciated that the host spoke Turkish, Russian, and English, so I could follow and enjoy the whole performance. I chose this hotel for the scenery, the sea, and the food, and it delivered on all three. What disappointed me most was how strongly the hotel seemed to cater to Russian-speaking guests. Staff repeatedly addressed me in Russian, even when I spoke English or tried to use the Turkish words I had learned. I don’t speak Russian, and many staff members seemed unable to communicate in English. My husband is Turkish, and he was equally surprised to be addressed in Russian in his own country. I had looked forward to experiencing Turkish culture, hearing the language and enjoying Turkish music, but I mostly heard Russian spoken around the hotel and Russian music played. I also skipped activities such as daytime sports and aqua aerobics because I couldn’t understand the instructions. This significantly affected our stay. I also missed some of the evening entertainment, especially the discos, because at first they played only Russian-language and Soviet-era music. It wasn’t to my taste, and I left early on a couple of nights. When I mentioned this to the reception staff, they responded quickly and contacted the entertainment team. After that, the music became more varied, with songs in Russian, English, Ukrainian and Kazakh. I appreciated how promptly they addressed my feedback. While I enjoyed the hotel’s setting and food, I wouldn’t recommend it to friends who don’t speak Russian unless its approach to languages changes

Iryna·Een maand geleden

We stayed with our family of six from 19 to 27 August in scorching heat. The restaurant was open almost 24/7 and offered a wide range of dishes, including vegetables, fruits, and sweets, so everyone could find something they liked. Seating was ample. Near the beach, a bar let us grab lunch or a snack during the day. The property is spacious and well maintained, with enough sun loungers for everyone on the beach. The hotel also hosts kids’ animation and evening programs for the whole family. The kids loved the water park, which has full-size slides for both adults and children. There’s also a SPA and a gym (we didn’t use them). The lobby is large, with sofas, tables, and a bar offering a broad selection of drinks, open until 1:00 a.m. The sea was dirty. We were assigned two adjacent family rooms; one had no balcony and faced a wall, while the other had a balcony with a view of a small part of the sea. The housekeeping on our floor was not very good; she would sometimes forget to place a foot towel or a shower towel, and the floors were poorly mopped. After a child spilled soda on the floor, the area remained sticky even after cleaning.

Aleksandr·Een maand geleden

“Aardig personeel en goed schoonmaak, maar eten mag beter!”

The staff and cleaning were good, yet there were few activities. The food was very limited, with little variation, and on several days the same type of meal was prepared.

Idris·2 maanden geleden

The staff were friendly, but the food lacked variety; on several days the same cooked dishes were served.

Idris·2 maanden geleden

“Настоящий отдых”

The hotel’s compactness feels very harmonious. Cleanliness and the staff’s work create a friendly atmosphere, and guests all get along. The kitchen is balanced and very tasty. The water park, volleyball, sea, and animation work are wonderful. Special thanks to the animator Sasha—he can create unforgettable emotions! The kids didn’t want to leave.

Vladimir·2 maanden geleden