“Dezastru total. Gretos!”
Absolutely nothing. The ladies at the restaurant were somewhat nice, but that's all. The entire experience was a total disaster. I made the emergency booking on the very day we were supposed to arrive. I got a confirmation from Booking, but never received any reply to our late‑check‑in request. I arrived at 20.00 and no one was at the reception; the whole place was empty and there was no phone number to call. I called the number in the reservation and a lady said that the receptionist was her daughter who was shopping and had left the phone, but she would be back in 20 minutes. No one came. I found a number from another location and they told us the room number and that it was open. The room was super cramped; I had booked a suite with 2 double beds and received a single bed and 2 single beds. The room was a mess I had never seen before, the bathroom bin was full and the shower was clogged with residue. The walls were like nothing I had seen in years. The terrace had broken tiles, overgrown weeds in the cracks, and a dirty dustpan. In the fridge there were other leftovers. I asked for help with cleaning the room in the morning, but nothing happened. Even though I paid for a room for 3 people, it was "prepared" for 2, with towels and toiletries. Breakfast was a disaster: a fried egg, a slice of cheese/salami and a quarter of a small tomato. In the earliest days of tourism I never experienced anything like this. Of course, no one was at reception for 3 days, no cleaning was done, and what we took out of the room stayed in the hallway until we left.
Sinziana·2 maanden geleden