Coração de Fatima Boutique Hotel

“Falta de sensibilidade da Direção do Hotel. Estadia neste hotel a não repetir.”

I liked the location. I didn’t like the price‑to‑service ratio. Also, what I had ordered (two rooms for three people) wasn’t in the reservation (it showed two rooms for two people!), which surprised me. On top of that, two rooms at €190 each (one of them tiny) in a 3‑star hotel, without breakfast, seemed absurd! I booked because I had to go to Fátima that night and couldn’t find another option. A relative also decided to stay at the same hotel and booked by phone. He paid the same €190, with breakfast. At reception we discussed this difference. Reception said our booking was made through Booking, so they couldn’t offer breakfast. I thought that was logical, but absurd, given the price paid for a very simple room in a 3‑star hotel. That lack of sensitivity from the hotel management felt offensive.

Alvaro·Een week geleden

“Ótima e abençoada !!!”

The staff were excellent and polite, the room was clean, and the hotel was immaculate. The same staff who say good night at 11 pm are still working at 7 am; I found the schedule tight, haha.

Thais·Een week geleden

Everything about the hotel, service, and staff was fine.

Félix·2 weken geleden

Location and service were good. The pillows were an issue.

Karla·3 weken geleden

“Estadia e localização tranquilas.”

A proximidade do Santuário de Fátima, o conforto e comodidade dos quartos. O estacionamento subterrâneo: complicado de entrar, não é completamente protegido e ainda acresce 10€ ao valor da reserva do quarto. O acesso parque>interior do hotel também poderia ser mais facilitado (com um sistema que use o cartão dos quartos, por exemplo)

Emanuel·4 weken geleden