Best Western Woodland Inn

“Wonderful, would stay again.”

The staff were friendly. Check‑in was easy, breakfast was good, and the rooms were clean and nice. The hotel is close to gas, food, and stores, but it remains quiet.

Albert·Een week geleden

“Disappointed”

The location is convenient for concerts at Ridgeview Amphitheater. The hotel looked clean but a bit worn, and it seemed poorly managed. Because the Ridgefield Amphitheater was sold out, staff were insufficient. Two housekeepers didn't show up, so rooms weren't ready until after 3 pm. The young woman at the front desk was a last‑minute replacement, undertrained, and overwhelmed by the crowd. She didn't know how to bill a different credit card, so she had to call someone—likely a manager—who didn't answer. Coupled with the housekeeping delays and my room being changed twice, check‑in took almost an hour even though I arrived at 2:55 and was third in line. A second person eventually helped. I was told I’d get a lower rate because I was moved to a first‑floor room where pets are allowed (I had no pet), but the final charge on my card matched the original rate. Overall, it was disappointing. I suggest checking the amphitheater’s concert calendar and preparing for a high volume of check‑ins the day before.

Lauri·Een week geleden

“Interesting”

I didn't get breakfast. We needed to cancel the reservation and called multiple times but never received a response. The location is terrible and the room smelled awful. I had to run the AC all night to push the odor away. I was told the owner decides on cancellation refunds, but she never reached out. The place has a sketchy vibe—lock your doors and your car.

Kyle·Een week geleden

I prepaid for a king room with a sofa bed because a concert was over an hour away. When we arrived, they had overbooked those rooms and left us in the very last room, a newly painted double queen. It seemed like that was the last room they had, and they probably shouldn't have let it out that night. The lady at the front desk was clearly overwhelmed; she was folding sheets in the back when we arrived, then came out to acknowledge me and immediately went back to folding. Overall, I'm not happy with this experience.

Krystle·2 weken geleden

Decent location. Check in process was ridiculous. Took almost an hour. Went to get breakfast at 9 AM the next day and almost everything was out

Bethany·3 weken geleden