We booked breakfast, yet none was offered; the staff told us on the phone at check‑in that breakfast wasn’t available, and no one was present to explain. The hotel has no breakfast facilities, so selling rooms with a breakfast option feels deceptive. They promised a partial refund, but after two months we still haven’t received it; the hotel made it difficult to get the money back. Booking compensated us with a wallet credit as a courtesy. The sea view only appears from the roof, even though the description said it should be visible from the room. There’s no private balcony; only a public entrance on the first floor, although a balcony should be part of the official room amenities.
Christian6 maanden geleden