A staff member entered my room at 2:00 a.m., apparently trying to steal from me; I don’t know why he was there. I was supposed to stay for three nights but had to leave the next morning. I can’t believe this hotel is on the “you need to avoid” list—I’ve never experienced anything like this. When I asked why he was there, he said “the old” and handed me a new key, using it to open the door. The front‑desk staff refused to refund the cash owed for the two nights I couldn’t stay, even though I have the receipt and need my money back.
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