“It definitely not suitable for old folds with the stairs.”
All the staff were very friendly. The soundproofing was terrible—when the next‑door guests arrived later than us, we could hear every footstep, ruining our sleep. I specifically asked if the floor mat in the toilet had been changed; the answer was yes, but when I returned to my room it was still the same mat I had left in the morning, with the same stain on the same spot. Also, the booking description should have clearly indicated whether the room would be upstairs or downstairs, as it’s not suitable for elderly guests who have trouble climbing stairs; if that had been mentioned, I would have chosen a downstairs room.
Patricia·4 maanden geleden