“Bad experience at that hotel”
I’m writing to formally express my disappointment with our recent stay at Nile Club hotel property. Due to the poor condition of the facilities and the unprofessional service we received, we felt compelled to check out before our reservation ended. Specifically, the front desk agent, Shaimaa, was remarkably rude and acted improperly when we addressed our concerns. This was the worst hotel experience we have encountered, and we do not intend to stay at this property again. Also, the mats were not clean, water cut often and lots of issues they were not focused to solve. I look forward to your response regarding this matter.
Qodamah·5 maanden geleden