“Given the conditions and facilities, choosing this property was disappointing.”
The mountain view from the rooms was gorgeous and the rooms themselves were spacious; they also served a complimentary traditional Sri Lankan breakfast (kiribath) that was delicious. However, the photos and details were misleading – ongoing construction with scattered materials made the place feel more like a site than a hotel, and the rooms, located 2–3 levels below, were only reachable by stairs that became wet, slippery, and dangerous in the rain. Some hallways had sensor lights that didn’t work, leaving areas in total darkness. We stayed in three rooms: one had no running water, another had no TV channels (PeoTV was off). After dinner around 21:30, no staff were available to address any problems; the reception area was dark and the stairways had no lighting at all. We were a group of six, including two elderly guests, making the stairs particularly hazardous. Overall, the conditions and facilities made this hotel a very disappointing choice.
Jeewaka·6 maanden geleden