Bonnie Castle Resort & Marina

“Don't go to Bonnie Castle !!”

The place is very run down; our furniture was terribly worn and all scratched up, the floors were filthy—going barefoot in my room left my feet covered in black. Disgusting! When we first asked for another room, we were told none were available; the next morning they moved us to a smaller room that was somewhat cleaner with better furniture, but no discount was given for the smaller size and no apologies were offered for the horrible condition. Worst experience ever!!

Brown·Een maand geleden

“We found the hotel sufficient for our needs and comfortable.”

The room was very quiet, clean, and the beds were comfortable; the A/C and heat worked, the shower was great, and the staff were very friendly. The website suggested a view of the river, but our room had none; this was fine for us because we just walked out to see the river and the castle across it.

Stephen·Een maand geleden

Front desk person are nice. There was bugs all over the ceiling and complained about that but didn’t help. Couldn’t sleep 1night

Tshering·Een maand geleden

“Love the place”

The place was clean, quirky, and the staff were super friendly, but there were bees everywhere.

Tammy·Een maand geleden

“Don't always believe what the web site shows. This by far was nothing like what was shown.”

We couldn't figure out how to enter the hotel because there was no signage; another guest was also confused and had to flag a staff member who finally showed us the way in, which didn’t match the website instructions. After a 7‑hour drive, we expected to sit at the beautiful bar shown online, only to learn it was only open Friday through Sunday, while we were staying Tuesday through Friday, and that detail was missing from the site. The room itself was dated; we got a regular key—something I haven’t seen in a hotel in ages—and there was no safety lock, so I felt the need to block the door with a suitcase at night. The room was somewhat clean, but the single chair had dirty arms that forced me to cover them with towels before sitting. We stayed because we had already paid and had driven 7 hours; the resort label felt misleading, offering only basic amenities. The balcony looked out onto a boat dock, and the space was too small to move forward. We chose the hotel because of its name, Bonnie's Castle, hoping for a photo with my wife Bonnie in front of it, but there was no name on the building. I would not recommend this location.

Larry·Een maand geleden