We were disappointed from the start: breakfast offered only cereal and waffles, lacking variety, and the common areas were not clean enough, with a sticky floor and other hygiene problems that impacted our stay. We hope the hotel improves cleanliness and breakfast choices, as these details significantly affect quality. Overall, the experience was very disappointing. The hotel had a strong tobacco and humidity smell, and the room’s odor was so intense we couldn’t sleep well. The bathroom was poorly cleaned, with dust behind and around furniture and the TV. Towels were insufficient, and the floor was dirty. The price we paid for the night does not justify the service or condition. We do not recommend this hotel and will not return.
Maritza·3 maanden geleden