“It was an absolutely HORRIBLE experience.”
Samenvatting van deze beoordeling
The customer service was absolutely below what I would consider respectful or acceptable. First, I had to call around 10 times before I was finally able to speak with someone. Then, once I arrived at the hotel, I went to the front desk to ask if I could leave my luggage there, since the listing stated that the hotel offered luggage storage. However, I was informed that they did not provide this service and that the information was incorrect. The staff completely denied any responsibility and spoke to me in a way that I do not consider appropriate or professional for the hospitality industry
JessicaEen maand geleden