“Nice property - bad customer service”
The place was clean and tidy, but after checking out I discovered extra charges that weren't mentioned during my one‑night stay. When I called, the receptionist cut me off, assuming she knew what I was talking about, which felt rude. Once I explained, she admitted the mistake but said the manager would call me, so now I'm still waiting and chasing a refund. Not good customer service.
Clair2 weken geleden