Hotel K

“Minimale”

The camera was small but cozy, and the environment was clean, yet the room was dark, the window looked out onto a cavity, there were no shower towels, and breakfast services were missing.

Mauro·3 weken geleden

“예약미스 체크인 거부 후 사과·환불 없이 ‘정상 투숙 완료’ 처리”

We booked and paid for five rooms, but on arrival they claimed it was “one room for five people” and refused to check us in, so we never actually stayed; later they marked the reservation as completed without providing any evidence and blamed the guest and the booking site, and no apology or refund has been offered to date.

Kim·6 maanden geleden

“확정 예약임에도 지불만 하고 체크인 거절.”

I reserved and paid for five rooms for a film festival guest stay, but the hotel mishandled the booking and refused me check‑in, insisting it was “1 room for 5 guests” even though the confirmation clearly listed five rooms. I had to scramble for alternative lodging. When I asked for proof of the original booking, the staff offered no documents, blamed the booking site, and stopped any further explanation or assistance. The reservation was important for a business schedule, so the failure caused serious operational disruption and loss. No compensation was offered, and the unused room fees were never refunded. The entire process made me lose trust in the hotel’s reliability.

Kim·6 maanden geleden

I had a wonderful stay at this hotel thanks to the extremely friendly staff, who made me feel right at home. I really appreciate their kindness.

나은이·8 maanden geleden

I had a mixed experience at this hotel. The cleaning staff were incredibly kind and went out of their way to assist us, despite the language barrier. However, when we arrived for check-in, there was no one at reception and we were left feeling a bit lost without guidance on how to access our room. Thankfully, the cleaning lady helped us in the end, but it would have been nice to have a smoother check-in process.

Blai·Een jaar geleden