“Higher scores only because of the staff”
The staff at this hotel were absolute stars - they were friendly, helpful, and went above and beyond to make sure we had everything we needed, even in stressful situations. On the other hand, the facilities were a bit of a letdown - our toilet was clogged from the get-go, but thankfully the hotel staff fixed it quickly. It seemed like the hotel could do with a bit of a refresh, but the staff made up for it.
Angela9 maanden geleden