Cozy Guest House near London O2 Arena

“Cleaners and beautiful apartment.”

The apartment was exceptionally clean and beautiful, but we couldn’t get the heaters to work.

Olofin·10 maanden geleden

“Never book for a family or person. It was so dirty. I would like a full refund”

Not great. The bathtub was filthy, the ironing board had no cover and I had to use a towel; there was dirt on the bathroom basins, hair on the tables and the bathtub, and no hangers. It was really bad. The bath was dirty, no hangers, the ironing board had no cover, it was cold and there was no heating. The fire‑alarm battery was beeping. The cheap hand‑soap container was dirty and almost empty. The bedside table was dirty. The cleaning product smelled overpowering.

Pillay·Een jaar geleden

“Photos can be deceiving”

The living room was stylish, but the washing machine didn’t work, the host arrived late in the evening after several attempts and communications and still couldn’t resolve it. The bathtub drainage was very slow. The kitchen was ill‑equipped, the oven was filthy with no racks, and the pans were worn out. The neighbor yelled, moaned, and made bumping noises at night.

Chung·Een jaar geleden

I messaged the owner separately, but they’re ignoring me. There was a serious infestation of ants, and one of the beds had blood stains.

Amanda·Een jaar geleden

“Inadequate, scary and smelt of cigarettes.”

The bed was fine and the surfaces were clean, and there were some cooking utensils. The owner answered my calls. The key safe wasn’t locked when we arrived and opened to any number combination. The door was extremely difficult to lock. It’s located on a council estate, so undercover police arrested a drug exchange while we were there, making us feel very unsafe given the key situation. The house stank of cigarettes. The stove wouldn’t light without an external flame, so we had to buy a lighter because the matchbox provided was empty.

Elin·Een jaar geleden