Radisson Blu Hotel, Bruges

“It was okay, but we won't go there again or really recommend it to our friends.”

The breakfast food selection was a plus, but the room wasn’t clean, the shower drain wasn’t working, and the heating wasn’t really doing its job. The receptionist was professional and helpful, yet the problems piled up and we had to ask for a different room, which was somewhat better but still had its issues. During breakfast one of the servers was mean and unkind, making the experience weird and bad for us.

Tamás·2 dagen geleden

“Okay”

The location and ease of parking were positives, but the staff member who checked us in was rude. The rest of the staff were very pleasant, yet the guy who checked us in on arrival made us feel not welcome at all. He asked what time we could get into the room, gave my name, and he obviously didn’t check and responded 3. I said I’d paid for early check‑in, he then said 11, and went on to ignore me. After 11, my husband went to get the key and he felt the same, brushed off and ignored. Apparently a football group was in so he was more interested in them. He then eventually handed the key over. He didn’t say what room number it was, explain breakfast times or location, nothing. The air‑con was broken in the room, and the fan in the bathroom. The facilities were nice and breakfast great. The lad serving breakfast was brilliant and the rest of the other staff we dealt with were pleasant. Just a shame the first one treated us like that.

Nikki·3 dagen geleden

The room size was okay and the room was quiet, but the pillows were too low and the heating wasn’t warm enough.

Huang·4 dagen geleden

The rooms were great and comfortable, but the night desk clerk was very bossy, and we were the only people in the bar.

Martyn·4 dagen geleden

“Brügge sehen und….wir werden wiederkommen, ob es wieder das Radisson wird. Werden wir sehen.”

Freundliches Personal und ein gutes Frühstück. Hotelgang zu den Zimmern und auch das Hotelzimmer war uns etwas zu dunkel

Milos·5 dagen geleden