Burj Ul Zaki

“Excellent hotel with good location”

The modern room was neat and clean, yet the toilet flush failed to work and the Muslim shower leaked.

Durdana·Een maand geleden

“Disappointing!”

Staff clearly need more training; they were unhelpful in fixing problems and I had to chase them several times just to get simple requests done. The shift manager didn’t know the charges in the room’s service catalogue and overcharged me until I pointed it out. On arrival the bedsheets and pillow covers were dirty, and there was no clear laundry billing process—charges seemed arbitrary and had to be corrected once I flagged them. The staff’s indifference to these errors was most concerning, making the stay disappointing overall.

Rao·2 maanden geleden

The room was clean and well kept, breakfast was decent with a good selection, staff were polite, and the location was reasonably convenient. However, it’s a guesthouse, not a hotel, so keep that in mind. The rooms weren’t soundproofed, so I could hear noise from neighbors; the Wi‑Fi was unstable and kept dropping; room service was slow—my tea took about 40–45 minutes to arrive. There were no complimentary welcome snacks or refreshments besides bottled water.

Qaiser·2 maanden geleden

“As always. BUZ made my day. Thank you”

The staff were great and the ambiance was pleasant; there was nothing to dislike.

Nayab·2 maanden geleden

“Burj ul Zaki is a good place to stay for families”

The location and overall property were good, but the breakfast fell a bit short in taste and variety.

Nayab·3 maanden geleden