Hotel novo sol santo amaro

“Tem que melhorar muito”

The location is fine. I want to give constructive feedback: I arrived to find hair on the floor, the sheet had stains, the blanket had holes, the bathroom door was loose, the toilet was broken, the bathroom was cramped with the shower too close to the toilet and sink, the cigarette smell was strong, the lock had a hole, the room lacked proper ventilation, and the acoustic isolation was poor—noise from other rooms, the street, and workers in the corridor could be heard. Overall, it was a terrible experience for me. The staff were polite at check‑in and check‑out, which was the only positive point. I hope these issues are seen as opportunities for improvement, as some adjustments could make a big difference for guests.

Gabriel·Een maand geleden

“Não voltaria, a experiência não foi boa”

The spot is unbeatable – right in the middle of everything – but the room fell short. The air‑conditioner and fan were both dead, housekeeping left an opened condom wrapper on the floor, and we didn’t even get the room we booked. To top it off, staff went into our room, moved our stuff to another room and never mentioned it.

Gabriel·2 maanden geleden

The hotel's location is definitely its strong point, but the accommodation itself left me frustrated. The room was tiny and had a leak that kept dripping onto the carpet, making it hard to relax.

Romualdo·4 maanden geleden

“Preferia dormir na rua”

I was really let down – the place smells of cigarette smoke, the walls are moldy, and the front desk staff were downright terrible, taking almost an hour just to check me in. Honestly, it felt more like a brothel than a hotel.

Victor·8 maanden geleden

“O quarto é bom para quem vai devido à obrigações ou 'diversões rápidas'”

The staff were genuinely friendly and the neighborhood is lively and convenient, which is why I chose this hotel for a quick personal errand. The only real drawback was the bathroom – the toilet didn’t even have a lid, and the walls could use a fresh coat of paint. Otherwise, it was acceptable for the price.

Livia·10 maanden geleden