The location is good, close to shops and restaurants. The room is very basic and has a mold smell, even in the corridor. The air‑con didn’t work well and the window lock was broken.
XiaoboEen maand geleden
Een ogenblik…
★★★·Tanjungredep·6.5
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of typ het gewoon — “rond de 20e, drie nachten”
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SM Tower Hotel and Convention Berau in Tanjungredep features air‑conditioned rooms with private bathrooms, city views, work desks, soundproofing, and complimentary toiletries. Guests enjoy a terrace buffet breakfast, free Wi‑Fi, 24‑hour front desk, room service, tea/coffee maker, electric kettle, and flat‑screen TV. Located 8 km from Raja Alam International Airport, it offers free off‑site parking and easy access to Tanjungredep Beach and Museum.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
The location is good, close to shops and restaurants. The room is very basic and has a mold smell, even in the corridor. The air‑con didn’t work well and the window lock was broken.
Xiaobo·Een maand geleden
The staff was extremely kind and helpful! We stayed here after a week on Derawan Island because it’s close to the airport. Our room was clean and comfortable. We had to leave super early the next morning and the staff thoughtfully organized breakfast boxes for us! Also, my husband tried to order a Grab at 5 am but no drivers were available. The receptionist called a taxi to the airport for us. He saved us from missing our flight and a lot of stress! I would 100 % stay here again! Nothing… everything was perfect.
Rebecca·9 maanden geleden
Very inflexible with changes. Neither early check‑in nor cancellations are possible.
Caroline·Een jaar geleden
They wanted to charge for changing a pillow. Ours was too thick and tough.
Gonzalo·Een jaar geleden
The structure could use some improvement but overall good for what you pay. Cleaning was impeccable.
Alessio·Een jaar geleden