Days Inn by Wyndham Colorado Springs Airport

“Demand a refund”

The staff were not friendly and did the bare minimum to help; breakfast wasn’t available after 8 am even though we were told it ran from 6 am to 9 am. The hot tub wasn’t hot, the bottom of the dessert drawer was missing so it was useless. The room door stuck and wouldn’t open properly, and the room stayed dark even with the lights on. It was a horrible experience and I wouldn’t stay again; the only improvement would be a refund.

Josh·2 weken geleden

The staff were super friendly, yet they had no extra towels and only gave us one. They provided just two pillows, so we had to buy more for comfort on two mornings. Breakfast wasn’t offered as promised, and when we went swimming the hot tub was cold and we could only swim a few minutes before other guests arrived, who were rude and blasted music until we left. The floors were very dirty and the door handle on our room was broken.

Courtnee·2 weken geleden

“Better off sleeping in your car.”

There was mold in the shower, blood on the blanket, and we were offered only one towel for two people and denied any more.

Walter·3 weken geleden

“Never again staying there”

Everything was bad, nothing was good.

Manjarrez·3 weken geleden

“very disappointing, unfortunately.”

Honestly, not alot. I have already fed back to Corporate but there was a laundry list of things that were sub par. Access - I recently had both knees replaced and were not informed till we got there that there was no elevator. No possibility of being relocated to the first floor, even though I did attempt to communicate with the property beforehand with this concern. Bed Linens - As we peeled back the sheets, there were large black spots on the white sheets. Had to go to the front desk to get clean sheets and remake the bed. Also, as we remade the bed, noted that there were burn holes in the blanket, strange in a non-smoking room. Appliances - No fridge or microwave in the room Towels - When we got in the room, noted no towels in the room at all Cleanliness - Noted large brown splatter marks on the curtains. These were not part of the material print. Safety - No smoke detector in the room, the mount was there but was empty. TV Remote - beaten up with the back plate missing. Communications - Front desk staff seemed bothered that we had concerns and on Saturday morning (when we were assured the Mgr would be there) we found a sign telling us that if we had issues, we could call a local number or go visit another property

Michael·3 weken geleden