Radisson RED London Twickenham

Very clean, with lovely staff who were very welcoming.

Anita·2 weken geleden

“Location was great, next to my venue, but hotel needs a rethink of the important parts of a stay being a good bed and br”

The location was good and the room was pleasant and modern, but the directions to the correct car‑park section for hotel guests were poor, the corridors were noisy and the doors slammed loudly into my room, the bed was very hard, breakfast was poor with coffee machines not working even after being reported, the hot breakfast looked bland, and the staff were lazy.

David·2 weken geleden

“Lovely big room, great breakfast.”

The room was lovely and large, and breakfast was great, but the reception staff could have been friendlier.

Suzannah·3 weken geleden

“Tiring and very disappointing”

The hotel was clean, the facilities modern, and the rooms were a good size, yet the check‑in staff lied about our rooms being on a different floor from a large group of children, and the next morning we were woken very early by the kids and their adults; we would have asked to be moved if we had known, so it was avoidable. On the second night we woke to drilling as the hotel catered to a rugby event—expected given the location—but other guests’ comfort was ignored, we were rushed out of breakfast, felt very unwelcome, and an unasked early wake‑up call the day before really ruined the weekend, which was part of a 50th birthday celebration. After some discussion the first night a partial refund was offered, and after the breakfast issue another partial refund was offered; embarrassed and tired we didn’t push further but do not feel the experience was properly compensated for the series of events.

Becky·3 weken geleden

“Lovely hotel, a bit pricey, good location, difficult to find in the dark”

Lovely spacious room, friendly helpful staff. Very difficult to find the hotel as not lit up. Car park very difficult to find, no signs. Pastries were almost burnt, should not have been put out

Pamela·3 weken geleden