“Very friendly”
The staff went out of their way to make our Anniversary special!
KimEen week geleden
Een ogenblik…
★★·Mattoon·7.9
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of typ het gewoon: “rond de 20e, drie nachten”
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The Best Western Heartland Inn in Mattoon offers comfortable family rooms with air-conditioning, tea and coffee makers, and microwaves. Guests relax on the sun terrace or outdoor seating area. The hotel features a lounge, fitness room, and free on-site parking, with a 24-hour front desk and daily housekeeping. It is 69 km from University of Illinois-Willard Airport.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
The staff went out of their way to make our Anniversary special!
Kim·Een week geleden
We like the hotel for its convenience and the yogurt machine is a nice touch. The motel could use some remodeling, especially the bathroom which needs more counter space.
Tammi·2 weken geleden
Everything was great; the receptionists were very pleasant. After two showers, the next person complained about cold water, and a mat or strips should be placed on the bottom of the tub because it’s very slippery—at 72 I slipped, but thankfully I managed to keep my balance before hitting the floor. I used a hand towel on the tub bottom to finish my cold shower.
Mae·2 weken geleden
The bed was great, but the Keurig in my room was broken and the lounge coffee machine only worked sporadically, leaving me with cold coffee in the evening. The tiles in the room were cracked and looked dirty, breakfast stopped at 9am, a smoke alarm went off at 12am for no clear reason, and the finish on the tub was peeling and cracking.
Tuchon·4 weken geleden
The staff were very friendly, but the breakfast was only average and a fire alarm went off during the night.
Kevin·Een maand geleden