“Réclamation auprès de Booking pour le remboursement intégral d'un service non fourni”
I was told at the reception that there was no room available and the hotel was full, yet the payment was still taken without any verification. I had to go to the local tourist office at night to avoid sleeping on the street, and after their advice I found four other places that were also full before finally improvising a stay with a local host. After 2 hours 30 minutes of pure hassle I finally had a bed at 22:00.
Bruno10 maanden geleden