“There is nothing to SATISFY”
I booked online and the listing looked good, but when I arrived at the Oyo on Kakinadad Beach Road at 0730 AM no one was there; after a while a so‑called receptionist told me the room wasn’t booked, then later confirmed it was. Check‑in is at 12 Noon. Complimentary breakfast and other services were available, and a board listed the restaurant, convention hall, etc., but there was no lobby to rest or wait until check‑in. As an international traveller I had heard good things about OYO. The hotel and rooms were in awful condition, with linen (bed sheets, towels) in a terrible state. I paid Rs. 1000.00 to the receptionist who said I’d receive the payment details by mail, but I still haven’t. The bathroom condition was the worst, especially in rooms 101 (short stay) and 301. My wife spoke to Mr. Sunil Naidu, but he gave no satisfactory reply, saying the receptionists (Mr. Mani and Mr. Satish) looked after the Oyo. No water was served and no tea was available. I question the Oyo management (Mr. Aggrawal, MD) about what “hotel” means. Col. Samba Siva Rao, veteran. Basic amenities such as a lobby, washrooms, good bed sheets, towels, and cleanliness were missing. I paid more but got no comforts.
Samba4 maanden geleden