“drama”
I had booked this hotel back in January, fully paid for my stay from 2 to 9 June, and told the accommodation that I would be arriving late in the evening. When I got there, nobody was present. The hotel was supposed to be on the upper floors of a building. The entrance was dark and dirty, and the lift was broken. I had to walk up eight flights with my suitcase, only to find the hotel completely closed. After calling the number on my confirmation, I was told, “Sorry, we’re closed for repairs.” I had never been informed of this. After a long phone call, another room was offered, but that accommodation was also far from satisfactory—the building was still under construction. During the two nights I stayed there, there was no TV, no hot water, and no Wi‑Fi. I was promised that everything would be fixed the next day, but that never happened. I also felt completely unsafe. The person claiming to be the owner reacted very unprofessionally when I said I would file a complaint and possibly make a report. His reply was, “Go ahead, they can’t do anything to me.” That intimidation made me leave the same day. I don’t understand why this place is being advertised. In my opinion, it’s misleading. I lost my money and my vacation was seriously ruined. This is why I’m only now sharing my experience; the incident left a deep impression on me and I’ve been affected by it for a long time.
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