“A fuir !!!!!!”
From the second night on, the power went out, water stopped, and there was no follow‑up, help, or refund. We had to book another hotel because we couldn’t flush the toilet, shower, use the fridge, air‑conditioner, internet, or charge our phones. The customer service was completely useless, acting as if nothing had happened and never replied. We returned two days later and the place was in exactly the same state—unacceptable.
Léa2 maanden geleden