“Fuyez : Des prestations très loin des cinq étoiles annoncées : nous sommes partis une nuit plus tôt.”
The only bright spot of our stay was the breakfast buffet. I was hugely disappointed by an establishment billed as five‑star, charging about 500 € per night for two rooms. The beach restaurant and outdoor bar were closed, and access to the beach was blocked by dunes and sheets of metal. The outdoor pool was shut, and there were no lounge chairs even though the weather was fine. None of these closures were clearly announced. The indoor pool and wellness area felt dim, cold, and lacked towels; construction was underway and cleanliness was inadequate. In the rooms we found signs of mold, hair in the shower, damaged walls and sinks, a wobbly shower for our kids, and loud ventilation noise. Commercial events added a lot of noise, even during breakfast when loud music and sound tests played. Reception was unhelpful and denied a refund for the second night. We left after just one night of the two booked because the services fell far short of what we expected.
Sophie2 weken geleden