The location was excellent, which was the main reason for choosing it. The staff were attentive and polite. When we arrived, our room was occupied, and the owner suggested other lodges; we were 12 h away from the next option, so we stayed at the first lodge presented, which was much inferior. The next day the room was moved and I asked to go back to Aquário, yet the Booking team said we had checked in. We stayed three nights and there was no cleaning, no towel change, nothing. I celebrated my birthday at the lodge and, even though I warned well in advance, it was ignored; it wasn’t mandatory to do anything special, but Rafhael promised so much when I called and when I arrived. The lodging rates seemed high for the facilities.
Celiane·9 maanden geleden