“Кошмарно преживяване”
Absolutely nothing! Obviously the “villa” is attached to the main hotel, and when it’s full, guests are put in that nightmare place. Let me list the shortcomings I witnessed: – Missing rail on the terrace railing, which made it life‑threatening for a small child (see photos)! Knowing you’ll have a child and leaving the terrace in that state is enough to alarm you. – A broken bed that was supported on one side with an extra bar. – Scratched contacts that made me doubt whether it was safe to use. – Smell from the bathroom drain. – A clogged drain that wouldn’t let water run and the shower area turned into a huge puddle. – The sheets smelled awful! I doubted whether they had been changed before we arrived (a manager I spoke to claimed they used a laundry service, but given the smell I’m harshly skeptical). In the evening we found a BUG in the bed! – Considering the price, having no breakfast is laughable. Overall, there was a total lack of any care. After all that, we had to leave early because the situation was unbearable.
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