I had no positives. My reservation was confirmed, but an hour later I received a phone call from the hotel saying the room had been double‑booked and was unavailable. They offered me a room at another hotel that was clearly lower quality, and they didn’t contact me through the booking messenger. I was stuck and accepted, but I’m very dissatisfied—it feels like a scam. I booked the rest of my vacation elsewhere and paid a lot for a low‑grade room. I’m unhappy with both the hotel and the booking platform.
RenéEen maand geleden