“It was horrible , harassed”
I had no positive aspects to mention. The manager was awful, picking on guests for no reason. He insisted that only one guest could stay in the room, yet I had stayed there multiple times and the last time he said four could. I asked for a late check‑out if available; a front‑desk lady told me it was possible, but when the manager returned he claimed it was unavailable and that I couldn’t get it because it hadn’t been paid through the app, even though he never accepted payment. He kept knocking on my door, watching the room, and harassing me. When I said I needed to stay for a late check‑out, he told me my boyfriend and I had until 11:30 to shower and gather our things, but at 11:04 he returned, and again at 11:14 he threatened to call the police and gave me a paper stating I was banned from the property. I did nothing wrong, but I think the manager should be replaced.
Jakaylah·Een maand geleden