The room was clean.
Luis2 weken geleden
★★★★·Santa Marta·6.2
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of typ het gewoon — “rond de 20e, drie nachten”
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Arte Hotel in Santa Marta offers rooms with sea or mountain views, each featuring air‑conditioning, a private bathroom, free toiletries, and a TV. Guests enjoy a beach, sun terrace, lush garden, and modern restaurant serving Caribbean cuisine. Located 15 km from Simón Bolívar Airport and a 6‑minute walk to Bahía de Santa Marta Beach, the hotel provides 24‑hour front desk and concierge services.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
The room was clean.
Luis·2 weken geleden
I had booked in advance, yet upon arrival the staff told me I’d have to wait two hours because my room wasn’t ready, offering no solution. No one was even present to help, the place was unclean, the staff were unfriendly, and it wasn’t a suitable spot if you’re looking for a dispersal strategy and nearby restaurants; it didn’t match the photos.
Gil·2 weken geleden
The location and air conditioning were fine, but the room was neglected, with dirty walls, worn furniture, a cockroach, and a television that had no signal.
Luz·2 weken geleden
They charged a little more than what was agreed in the reservation.
Em·3 weken geleden
The rooftop was great, but they charged me a different price than the reservation, and even after adding VAT the amount didn’t match.
Mantilla·Een maand geleden