“It’s horrible!”
Nothing! I’m writing to express my deep dissatisfaction with the campervan I rented for two nights. Unfortunately, the experience has been nothing short of a disaster. 1. The main door is blocked and does not open properly; it also doesn’t close fully, causing loud noises while driving. To reach the kitchen and bed, we have to climb through the driver’s cabin, which is highly inconvenient. The owner knew about it but said she didn’t have time to fix it! 2. The shower setup is absurd: no hot water, and we were told to use a basket for it. The water pump was not charged, so a proper shower was impossible; we had to bathe with a cup and cold water. 3. The van is in terrible condition and not fit for use. The windows barely work, are hard to open and close, and the blackout system is falling apart. The swivel seat system is nearly impossible to operate, so we couldn’t even eat inside the van. 4. Even though we didn’t use the toilet, it smells awful, making the interior uncomfortable. 5. The ad stated a 100 L water tank, but it arrived with only 75 L and was not refilled as promised. 6. The van is extremely old and drives poorly, which is unsafe. It’s a model from the 1990s, and its age heavily affects the driving experience. 7. The owner gave very limited instructions, with no guidance on essential functions like turning on the gas. 8. One of the windows fell during our trip, proving the horrible conditions. This campervan is far from the advertised quality. It’s unsafe, unsanitary, and unusable in its current state. For 100 € per night, this is completely unreasonable. We’ve lost valuable holiday time, feeling stressed and disappointed. I can provide photos and videos as proof of the issues mentioned. The owner denies giving us a refund!
Campos·2 jaar geleden