The property owner contacted us at check‑in, after we had arrived, to tell us that the property had closed for political reasons with the owner, leaving us without accommodation after we had arrived in Pisa.
GaryEen maand geleden
★★★·Pisa·5.8
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of typ het gewoon: “rond de 20e, drie nachten”
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22 m² · 1 double bed · Voor 2 personen
20 m² · 1 double bed · Voor 2 personen
16 m² · 1 double bed · Voor 2 personen
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Lungarno Suite, Pisa sits in the historic city centre, offering panoramic city views and walking distance to the Leaning Tower, Pisa Cathedral, and Piazza dei Miracoli. Rooms include private bathrooms, air‑conditioning, free Wi‑Fi, flat‑screen TVs, terraces, balconies, and complimentary off‑site parking. Guests benefit from a free airport shuttle, on‑site bar, massage services, and nearby botanical gardens, Piazza Napoleone, and Guinigi Tower.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
The property owner contacted us at check‑in, after we had arrived, to tell us that the property had closed for political reasons with the owner, leaving us without accommodation after we had arrived in Pisa.
Gary·Een maand geleden
When we arrived at the scheduled date, we learned the hotel had closed a month earlier; neither the owner nor Booking notified us, and we didn't get a refund even though we received no service.
Anaïs·Een maand geleden
Upon arrival, we discovered the property no longer existed; catastrophe—how could a booking be made without informing guests that the establishment had closed?
Monika·2 maanden geleden
The central location and air‑conditioning were fine, but there was mold on the ceiling, dust in the toilet kept flowing from 21:00 to 9:00, the key was in the wrong locker, the host stopped responding after two messages, the bed was extremely hard, the toilet was dirty, we woke up at night to drunken, shouting people because we were near nightlife.
Dorieke·2 maanden geleden
There was a total lack of hygiene, the bed had all slats exposed, and the owner was indifferent and careless.
Grimaldi·2 maanden geleden