Wyndham Chandigarh Mohali

“its a good and modest hotel with big facility”

I skipped breakfast, but a shooting range was right outside the lobby and taxis couldn't get inside to pick me up.

Ronald·2 weken geleden

The room was trash, overall rubbish.

Gurjit·3 weken geleden

“Beautiful property, but management and service need major improvement”

The Wyndham Chandigarh Mohali is an impressive property. It is clean, elegant, and has a genuinely premium appearance. The room was comfortable, the bed was excellent, and the hotel is located in a pleasant area adjoining a golf range. I did not have time to explore all the facilities, but the physical property itself is among the better hotels I have stayed at in the area. Unfortunately, the service does not match the quality of the property. As a guest who does not speak Hindi, I found it extremely difficult to communicate in English with many guest-facing employees. This was particularly noticeable in the restaurant—from the reception desk to the servers and even the chef. Several front-desk employees also struggled to communicate in English. The room-service employee who answered the telephone was a welcome exception. This is an internationally branded hotel that should expect guests from across India and overseas. Employees in guest-facing positions must be able to communicate effectively in English, or an English-speaking colleague should always be readily available. This is ultimately a management, recruitment, and training failure—not something for which individual employees should be blamed. The Wyndham Rewards experience was equally frustrating. The website repeatedly produced errors when I tried to enroll. At check-in, I asked the hotel to enroll me, but I was told it could be done at checkout. At checkout, I was then told that someone else would enroll me later and email the membership number. A day later, I still have not received anything. Enrollment in a loyalty program should take minutes, especially when a frequent international traveler is actively asking to join. In summary: this is a beautiful, clean, premium-looking hotel with considerable potential, but the quality of staffing, communication, training, and basic follow-through falls far below the standard the Wyndham name should represent

Srivathsan·3 weken geleden

The location, ambience, and staff were solid, but the basement parking lot was filthy, smelled horrible, had a waste dump on one side, and the food was half‑eaten—this needs urgent attention.

Sanjeev·Een maand geleden

“It was not value of money”

The room size was adequate.

Arun·Een maand geleden