スタッフの方が最高ま7の接客でした
Nao4 weken geleden
Azumino·7.9
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of typ het gewoon — “rond de 20e, drie nachten”
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Hotel Ai in Azumino offers air‑conditioned rooms with private bathrooms, baths, flat‑screen TVs, sofas, and electric kettles, plus complimentary Wi‑Fi throughout. Guests can relax in a hot tub, benefit from 24‑hour front desk and room service, and enjoy free on‑site private parking. Situated 21 km from Matsumoto Airport, it’s near the Japan Ukiyo‑e Museum, Matsumoto Station, and Matsumoto Castle.
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Hoe gasten het hotel beoordelen, aspect voor aspect.
スタッフの方が最高ま7の接客でした
Nao·4 weken geleden
I appreciated the complimentary drinks that came with the service, and while the facilities weren’t brand‑new, the cleaning seemed good; the downside was that after check‑in I had to call the front desk each time I entered or left the room because I couldn’t unlock the door myself, which was a bit inconvenient.
清明·Een maand geleden
I liked having a choice of shampoos, but the washlet didn’t work, some lights wouldn’t turn on, a chair seat was torn, and the exhaust fan was noisy.
Takahiro·Een maand geleden
I noticed the place was cleaned, but when I checked the bill in the room I saw the normal rate was only a third of the 18000 yen I paid for the reservation. I wondered if I could have gotten that cheaper rate without booking, and decided I wouldn't book here again. The building felt old, and although the rooms were cleaned, they still looked dirty.
Masayuki·Een maand geleden
The location is great—just a short drive to Hokka Station. However, because this is a real love hotel, the concrete parking space was too narrow for my large luggage, so I had to park outside the main area. At check‑in, it seemed the front desk was not always staffed, so I had to call to get assistance. The front area had several couples, and when I entered my room the lock was operated remotely, so I couldn't see anyone there, which was confusing. Eventually someone from the front came, so it wasn't a major issue, but the whole setup felt restrictive: the door was locked when I tried to leave, and I panicked. There was little signage or explanation for many situations, so only someone familiar with the place would get through. Staying alone, even a little noise from the neighbor was annoying, making it hard to use this as a normal inn.
Okuda·2 maanden geleden